After finding the in-ground basketball hoop you would like to install, simply ring us up and we will deliver it to your home after picking it up from the store using our own truck.
Good enough, we will be glad to help disassemble your basketball hoop and reinstall it in your new location provided you are relocation within Maryland area, Washington DC, Southern Pennsylvania and Northern Virginia.
Before installing an in-ground basketball goal, it is important you first survey the area before then proceeding to state authorities to obtain utility marking. Most States do not permit holes to be dug beyond 3 feet of utility marking. We will have to visit your home twice when performing in-ground installations. On the first visit, we will make necessary digging and concrete work, and the next visit is to perform installation after the concrete must have stabilized. It is important that nobody comes close to the installed equipment right after digging.
Our services comprise of hole digging, concrete work and installation of pole and backboard as specified by the manufacturer. We partner with the following manufacturers:
As part of our service agreement, we shall not be responsible for the disposal of dirt created after a hole is dug. However, we can move the dirt to another location within your property at your request. We sometimes dispose dirt, but a fee will be charged for doing so. Payment has to be done in full prior to the completion of our installation service.
Before making our first visit, we require homeowners to:
Please bear in mind that utility companies do not mark obstructions like electrical lawn lighting systems, lawn sprinklers and electric dog fences. Before digging, we will require you to remove lighting system lines or utility lines which will obstruct our work. Should any electrical or plumbing obstruction be found in the first spot, we will have no other choice but to install in-ground basketball system in the second spot.
If there is an existing in-ground unit, it is your duty as a homeowner to get it removed before we make our first visit. Please consult with your local contractor before doing this. There may be need to fill an existing hole especially if it is larger than 2×3. This will have to be done before a new unit can be installed. Please ensure that the diameter corresponds to the specification of the manufacturer. If it happens we can’t install your unit due to an obstruction, we will refund your money after taking out trip fee incurred by our technician after visiting your home.
Added to this, we may also provide you with in-ground units previously removed.
Clean up: It is your responsibility as a homeowner to dispose all packing materials. The only thing we can do for you it to place removed trashed at designated spots.
You are free to do so but you will have to give us a call 24 hours before our scheduled visit. To cancel your scheduled visit, it is important you give us a call 24 hours ahead of time. Failure to do so will attract a 2 nd trip fee on your next appointment.
Can you explain what you mean by in-ground basketball goal installation
This installation is done in 2 days. Though there might be some variations, the installation is generally done as follows:
Visit 1: Prepare a hole, 36 to 48” deep and 18 to 24” wide. Get the hole filled with concrete and install the manufacturer’s anchor system.
Visit 2: We will then mount a backboard system and a pole.
We will require you pen down your signature once the installation has been completed. We ask that you wait for 24 hours before making use of your system.
Why is it necessary to have my property marked?
State laws demand your property first be marked before any hole can be dug. However, requirements for marking varies state to state.
Do is still have to mark my property after signing the waiver?
The waiver covers only underground objects located within your property such as security fences. The law demands public utilities be marked by state authorities.
How close will your dig be to the marking?
Diggings can only be made 36 inches away from the marking.
Will you have to make new markings when installing new in-ground basketball hoop?
We will still have to have your property marked as we can’t accurately determine if the previous installer had marked your property appropriately. Marking your property also ensures we stay within safety limits especially when using a jackhammer. But if we were the ones that did the previous installation, then there will be no need for marking provided we are installing a new hoop of exact size as the former.
We advise you read between the lines of your waiver before penning down your signature. You will be held responsible should any underground utility be damaged during digging. Someone at least 18 years of age must be present on both visits.
It is your duty to provide water source which should be 150 feet from the dig site. We will need this for concrete mixing.
Also ensure nobody comes close to the anchor kit or pole after performing the first phase of the basketball unit installation.
If after reading the waiver to me and I understand, will you help me check it again?
No. You will have to give your consent online and then have the signed copy faxed to us. We don’t mind walking you through the entire process.
What weather condition is appropriate for the installation of my hoop?
Installation is ideal when daytime temperature registers 39 degrees. The first phase of the installation will be done only when nighttime temp registers 32 degrees, 7 to 10 days before our first visit. Installation will be canceled if daytime temperature falls below freezing point or if it rained 4 hours before the concrete pour. The reason is that quick concrete has a different composition from concrete used on sidewalks and driveways. In cold weather, quick concrete tends to freeze and chip, developing a bluish color making it too weak to support J-pegs. Rain causes the concrete to develop pits, which might weaken the concrete. Water coming from rainfall gathers at the lower portion of the hole, thus causing the concrete to take more time to heal.
When should I expect to be scheduled?
All things being equal, scheduling is done based on the date of your purchase. In areas where weather condition can’t be predicted, scheduling will be done 1 to 2 weeks at a time, thus ensuring we act fast when the need for rescheduling arises. We will start making preparation once “your turn” comes close. It takes 10 days to process your Dig reference number.
If weather condition is favorable, it takes 3 to 4 days to process your request for utility marking. Make your request at www.misssutility.net or www.va811.com. It takes about 5 days for the second phase to commence after the first phase which can be done anytime.
What will the first phase consist of?
On the first visit, our technician will confirm with someone, 18 years and over where the hoop will be situated. Once confirmed, a hole will be dug, anchor kits installed and concrete poured. It takes between 90 and 120 minutes to dig a normal hole.
What will the second phase consist of?
It is at this phase that our technician will set up the unit. Also important for someone matured enough to be around during this phase. It takes about 45 minutes for this phase to be completed.
What depth will the hole be dug to?
The hole we dig measures 18” by 18” wide and 3 to 4 feet deep.
What will happen to the dirt?
You will need about 2 wheel barrows to carry away excavated dirt. We will only help haul excavated dirt to a particular spot, and will only dispose of for a fee.
This distance is about one and a half foot. It is important you consult with our technician before selecting the spot where the hoop will be installed.
What if my previously installed hoop is still functional?
We will remove the hoop if you so wish but this will attract and additional cost. However, you shall be responsible for the removal of the hoop. We will only help move the hoop where it will be easy for you to move it.
Why am I required to be at home during the two visits?
We want you to be present to witness your basketball goal installation because it is a semi-permanent structure. Another reason why we want you to be present is that we want to ensure you are satisfied with your completed work.
What is I have an old anchor kit, will there be need to dig it out?
We will only do this if it is of similar model. But we will have to verify from any of the following manufacturers:
After In-Ground Basketball Hoop Installation:
It is important you avoid dunking and then hanging on the rim of an installed basketball hoop. Doing so compromises the integrity and safety of the installed hoop.
My Basketball hoop appears to be shaking –it is not as sturdy as I expected
Just like every other pole, basketball pole tends to wobble after installation. Reason; the pole’s top part is heavier than the lower part.
What does your warranty cover?
Our warranty only covers the installation process, and not the product itself. The base of the work has a warranty period of 6 months, while parts above ground has a warranty period of 90 years. However, warranty differs from one manufacturer to another.
Just like every other equipment, basketball hoop needs some form of maintenance. For this reason, we offer free maintenance service on your installed basketball hoop. However, maintenance will only be performed when the need arises. At your wish, we will make frequent visits to ensure your equipment works as it should.
Major complaints that warrants tech inspection
Please note that weather condition can cause us to change our service dates. If your question hasn’t been covered here, please feel free to reach us via our phone lines.